Study of the Relationships between the Dimensions of Information Quality and Knowledge Management Processes in Forensic Processes at Crimes against Life Locations

More and more public institutions seek efficiency, effectiveness and effectiveness in providing services to society. In this context are the Criminal Expertise Institutions, which play an important role in the inter-organizational network of public security and criminal justice, promoting an effective investigation of crimes based on the production of objective, reliable, transparent and impartial expert evidence. This work aims to analyze how the dimensions of Information Quality and Knowledge Management processes relate to the stages of the process of responding to a crime against life scene, carried out by criminal experts who work in the Crime Against Life of sector Life of ITEP/RN. The methodology used to achieve the research objectives includes the definition of characteristics as: support of Knowledge Management characteristics, support of the association of each Knowledge Management characteristic to the Information Quality dimensions, context of the Knowledge Management characteristics, context of the Information Quality dimensions, and the confidence of the association of each Knowledge Management characteristic Knowledge Management to the dimensions of Information Quality. As a result, nineteen dimensions of information quality were identified; twelve characteristics of knowledge management processes and thirty-three stages of the forensic process of attending a crime scene against life. It is also noteworthy that the Perceived Value and Currentness dimensions present a confidence of 100% with all the characteristics of the knowledge management process and the Conciseness dimension was the one that obtained the lowest confidence values for the characteristics of the Knowledge Management process.