Rösler, Jonathan and Söll, Tobias and Hancock, Louise and Friedli, Thomas (2021) Value Co-Creation between Public Service Organizations and the Private Sector: An Organizational Capabilities Perspective. Administrative Sciences, 11 (2). p. 55. ISSN 2076-3387
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Abstract
Theoretically based on public service logic (PSL), this paper explores the barriers and capabilities surrounding public sector value co-creation with private sector organizations in the context of digital transformation. Specifically, value co-creation efforts at a large public transport and rail infrastructure provider are examined from multiple perspectives using an exploratory case study approach. Based on qualitative interview data, six barriers that hinder value co-creation in public service ecosystems and five corresponding organizational capabilities required to overcome them are identified. The study contributes to the field of public management research by shedding light on the concept of value co-creation in public-private sector digitalization collaborations.
Item Type: | Article |
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Subjects: | Eprints STM archive > Multidisciplinary |
Depositing User: | Unnamed user with email admin@eprints.stmarchive |
Date Deposited: | 13 Jul 2023 04:55 |
Last Modified: | 16 Oct 2023 04:01 |
URI: | http://public.paper4promo.com/id/eprint/875 |